The Loaded Tea Shop Reviews: What Real Customers Say (2026)

If your afternoon runs on a big cup of something bright, fruity and caffeinated, The Loaded Tea Shop has probably popped up on your feed. Fans across the US love that it tastes like candy, skips the sugar, and still gives a real energy kick. Loaded tea itself started in Herbalife nutrition clubs, and that’s where this brand’s founders got their start too.

Alicia and Mark Powell launched The Loaded Tea Shop from their kitchen in Gulfport, Mississippi, in 2023. Instead of a cup at a club counter, they sold powdered packets you mix at home. Today the lineup has more than 40 flavors, and 94% of reviews on Trustpilot are five stars. Here’s what The Loaded Tea Shop reviews say about the taste, the caffeine, the price and the complaints that keep coming up.

What Is The Loaded Tea Shop?

The Loaded Tea Shop sells loaded tea as powdered drink mix packets. You tear one open, mix it with water and ice, and get a sweet, fruity energy drink. The brand is upfront that these aren’t traditional brewed teas. They’re flavored mixes with caffeine that comes from green tea.

What’s Actually in a Packet

• Caffeine: 200mg per packet, sourced from green tea.
• Sweetener: Sucralose, which keeps it at zero sugar, zero carbs and zero calories.
• Vitamins: A B-vitamin complex, plus vitamins D3 and K2.
• Energy extras: Taurine and D-glucuronolactone, two ingredients you’ll also find in many canned energy drinks.
• Aloe: Aloe vera extract goes into every packet.
• Collagen flavors: Some flavors, like Southern Strawberry Kiss and Cotton Candy, add 5g of collagen and protein.

How Much Caffeine Are You Getting?

• Per packet: 200mg, which the brand compares to about two cups of coffee.
• Per serving: One packet makes two 16 oz servings, so you’re getting around 100mg in each.
• Going lighter: You can use half a packet or add more water to tone down the caffeine.

The Loaded Tea Shop Reviews at a Glance

Here’s a quick look at how the brand rates on the main review sites.

Trustpilot, Walmart and BBB Ratings

Most buyers talk about the flavors, the energy boost and how easy it is to order. You’ll find a few mixed reviews too, which we cover a little further down.

What Customers Love

The same few things come up again and again in the reviews. Flavor is the big one, but a lot of people also talk about how they feel after drinking it.

40+ Flavors to Rotate Through

• Fun flavor names: Candy Crush, Rocket Pop, Frog Spit and Watermelon Rock Candy are some of the most-mentioned favorites.
• Something for every taste: Some buyers lean toward the berry flavors, while others love the sour ones like Lexi.
• Easy to explore: Variety packs let you try a bunch at once. Some even come with a little Flavor Passport to check off the ones you’ve tried.
• Always something new: Reviewers like that the brand keeps adding flavors, plus seasonal picks like a Christmas variety pack.

Steady Energy Without the Crash

• Smooth lift: Many reviewers say the green tea caffeine keeps them going without the jitters.
• No crash: One buyer said the drinks are delicious and leave no crash afterward.
• Help through busy days: Teachers, night-shift parents and early risers say it gets them past the morning or afternoon slump.

An Easy Swap for Soda and Energy Drinks

• Goodbye diet soda: One reviewer went from four to six diet sodas a day to drinking loaded tea instead.
• More water: Several buyers say flavored water makes it easier to hit their daily intake. One even switched from bottled water to tap.
• Feels like a treat: People love that it tastes indulgent but stays at zero sugar and zero calories.

Quick Customer Service

• Fast replies: Customers often mention hearing back within hours, sometimes even on a Sunday.
• Easy fixes: When a wrong flavor or a damaged package shows up, buyers say replacements go out fast, sometimes with a few extras.

Common Complaints From Buyers

No brand gets five stars from everyone. The mixed reviews mostly come down to a few things, and most of them are easy to plan around.

The Sucralose Aftertaste

• Not for every palate: Some reviewers notice an aftertaste from the sucralose.
• Sensitivity: A few people say sweeteners don’t agree with them, so it’s worth checking the label first.
• Too sweet for some: A handful of buyers felt certain batches leaned overly sweet. Adding more water usually helps.

Wrong Flavors and Order Mix-Ups

• Swapped flavors: Some buyers received a different flavor than the one they picked.
• Duplicates in variety packs: One Walmart buyer got more repeats of a single flavor than expected.
• Usually sorted quickly: Many of these reviews also say the team sent replacements once they reached out.

Recipe and Value Changes

• New formula: A few longtime fans noticed a recipe change and weren’t as happy with it.
• Servings per packet: The brand says one packet makes two 16 oz servings. Some buyers stretch it much further, so how far a packet goes really depends on how strong you like it.

Price and Value: Is It Worth It?

Single packets cost $4, and bundles bring the price per packet down. Each packet makes two 16 oz drinks, so the cost per serving ends up pretty friendly.

For comparison, one reviewer mentioned paying around $10 a cup at a local tea shop. If you drink loaded tea a few times a week, making it at home adds up fast.

The mystery bundle is the cheapest per packet, but you don’t get to choose the flavors. If you already know your favorites, building your own bundle might suit you better.

Who Should Try It (and Who Should Skip It)

Loaded tea isn’t for everyone, and that’s okay. Here’s a quick way to tell if it fits your routine.

Tips for Your First Order

A few small things can make your first order a lot more fun.

1. Start small. Grab a variety pack or a smaller bundle first, so you can find your favorites before you stock up.
2. Go easy on the caffeine at first. Each packet has 200mg, so try half a packet if you’re new to it or sensitive.
3. Play with the water. The brand suggests 32 oz per packet, but some fans go up to 40 oz or more. Adjust until it tastes right to you.
4. Mix it smart. Stir the powder into a little cold water first, then add the rest of your water and ice.
5. Double-check the flavors you want. If you’re after the collagen and protein versions, make sure those are the ones in your cart before you check out.
6. Count your other caffeine. If you’re also having coffee or soda that day, keep the total in mind.

Spilling the Last of the Tea

The Loaded Tea Shop has earned its fan base. Its reviews are mostly glowing, thanks to more than 40 fun flavors, a smooth caffeine lift and an easy way to cut back on soda. It’s not a perfect fit for everyone, though. If you can’t stand sucralose, prefer real brewed tea or keep your caffeine low, you may want to pass. If sweet, colorful drinks are your thing, a small variety pack is a low-stakes way to find out what all the hype is about.

If you want more coffee information, recipes, and seasonal coffee trends, make sure to check our blog daily and explore the Lovers.coffee marketplace for everything you need to make your moments even sweeter.